Help Center

Browse the FAQs below to get answer to some of the more common questions that have come up time and again.

What is your refund policy?

If you feel that our courses aren’t up to par with your expectations, we’ll happily provide you with a refund up to 30 days from the original date of purchase. Of course, if there are any extenuating circumstances, reach out to us and we’ll try our best to make it right.

What’s so special about the pro-level courses?

We try to put a lot of time and attention into our courses for students of all levels.

However, with the pro-level and above courses, we cover more advanced topics that take a lot of time and resources to produce.

Ultimately, our guiding light is to create and communicate content that sparks an ‘aha’ moment in your learning journey.

Where can I connect with fellow Prompting Pixel members?

Then join our Discord! We’d love to have you there. Not only do we have a vibrant general community channel where you can connect with other’s but paying members also have access to a #VIP channel as well.

I don’t have a lot of money to pay for another subscription? Is there any promo code?

Sure, use the word DIFFUSION at checkout to get 25% off your first month 😉!

What payment methods do you accept?

We use Stripe as our payment processor and accept the following: Visa, Mastercard, American Express, Discover, Diners Club, JCB, China UnionPay, Apple Pay, Google Pay, and Link.

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